Frequently asked questions

Wb3den Transport is an Iraqi online marketplace for intercity travel: compare trips by licensed operators (VIP buses and shared cars) between Iraqi governorates and to Türkiye, Iran and Jordan, pick your seat on the vehicle map, pay cash on boarding or via ZainCash or card, and get a QR ticket instantly. Available on the website and the iPhone and Android apps.

Choose origin, destination, date and number of passengers, compare trips (time, price, vehicle, free seats), pick your seat on the map, enter your name and phone, then choose a payment method. A QR ticket appears on the site or app and on WhatsApp.

Inside Iraq: Baghdad ↔ Erbil, Sulaimaniya, Duhok, Kirkuk, Mosul, Basra. International: Erbil, Sulaimaniya, Kirkuk and Baghdad → Istanbul, Ankara and Diyarbakır (Türkiye); Baghdad → Tehran, Qom, Mashhad and Semnan (Iran); Baghdad ↔ Amman (Jordan) and Baghdad → Damascus. See the routes page for details.

Yes. Live departures of Turkish carriers are listed from Erbil, Sulaimaniya, Kirkuk and Baghdad to Istanbul, Ankara and Diyarbakır via the Ibrahim Khalil crossing, at final prices in dinars. You need a passport and a valid Turkish visa; payment is online and the ticket reaches you on WhatsApp within minutes.

Cash on boarding (where the operator allows it), or online via ZainCash or a Visa/Mastercard. International trips to Türkiye are paid online only.

Yes. The Wb3den Transport app is on the App Store for iPhone and on Google Play for Android, with search, booking, seat selection, payment and saved tickets.

Yes. On the “Request a private car” page choose the line, car type (sedan, SUV, van, VIP), date and pickup address; we confirm the fixed price and details on WhatsApp within 30 minutes.

On many domestic lines (such as Baghdad–Erbil) listed trips include pickup from your address and drop-off at your address. The pickup point or home-pickup option is shown in each trip's details.

After confirmation a QR ticket appears on the site or app and can be saved as PDF or shared; it is also sent on WhatsApp. Show the code to the driver when boarding. Turkish-carrier tickets are sent on WhatsApp once issued.

Cancellation and refund policy depends on the operator and trip type and is shown in the trip details before payment. To change or cancel, contact us on WhatsApp as early as possible before departure.

Inside Iraq the unified national ID is enough. For Türkiye, Iran or Jordan you need a valid passport and the required visa or residence permit; passport details are entered when booking international trips.

Yes. Every vehicle has a real seat map showing taken and free seats, including Turkish carriers' coaches. Some operators charge a small fee for choosing a specific seat, shown before payment.

Children aged 2 to 11 take a seat when you set the passenger count, priced per the operator. Infants under two usually travel on a lap without a seat.

On WhatsApp around the clock via the “Contact us” button on the site and in the app.

Register through the operator portal on the website or message us on WhatsApp. You get a dashboard to manage trips, seats, prices and bookings, with reservations arriving instantly.